FREE NEXT WORKING DAY DELIVERY ON ALL ORDERS OVER £30 - UK MAINLAND ONLY

WHEN WILL MY ORDER BE DISPATCHED?

  • Orders made before 4.30pm Monday to Friday will be dispatched that same day and delivered on the next working day via DPD.
  • We do not have weekend collections, if you order after 4.30pm on Friday, your order will arrive Tuesday. 

TRACKING

  • You'll be emailed tracking details of your order via DPD

WHEN WILL MY ORDER ARRIVE?

  • DPD is next working day service Monday to Friday, unless you've paid to upgrade to a Saturday/Sunday delivery.
  • You'll get a 1 hour delivery window on your day of delivery.
  • You can then choose to deliver your parcel to a safe place/neighbour, change the delivery day or send the parcel to your nearest collection centre for you to collect at your convenience. However please bare in mind this could add a delay on your order if changed as the depot has to find the parcel to place a new label on.

WHAT HAPPENS IF MY ORDER ARRIVES DAMAGED?

  • No need to worry - if part or all of your order is damaged in transit, immeditatly give our team a call on +441702599005, who are by the phones 9am-8pm (UK Time) or email hello@iodetail.com

FREE DELIVERY?

  • We offer free delivery to mainland UK on orders over £30, while we'd love to offer this to the whole of the UK, the DPD charge is simply too much for us to swallow this cost.

WHY IS DELIVERY DIFFERENT FOR NORTHERN ISLAND, THE SCOTTISH HIGHLANDS AND OFFSHORE ISLANDS?

  • Unfortunately, due to high courier charges to these areas we can only currently offer the DPD 2 business day service to Northern Ireland, the Scottish Highlands and Offshore Islands. We are working on finding alternatives in order to offer a more affordable delivery service to these areas in the future.

 

*POSTCODES EXCLUDED FROM DPD'S NEXT DAY DELIVERY SERVICE

Aberdeen: AB31 - AB35, AB41 - AB54,
Northern Highlands: AB36 - AB38, AB55 - AB56

Northern Ireland: BT1 - BT99

Argyll: FK17 - FK21

Guernsey: GY

Northern Highland Islands: HS1 - HS9

Isle of Man: IM

Northern Highlands: IV0 - IV63

Jersey: JE

Arran: KA27 - KA28

Northern Highlands: KW0 - KW14
Orkney Shetland: KW15 - KW17
Argyll: PA20 - PA78

Northern Highlands: PH15 - PH50

Isles of Scilly: TR

Orkney Shetland: ZE1 - ZE3

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